Re: 700 NC | Call Controls on Microsoft Teams Not Working
I do not currently have other VOIP software on my machine hence I cannot attempt a repro with another app. I believe someone replied that they're also facing the same issue on Skype.
Please note that having the Teams window open or not does not change the behaviour. Also, attempting to close the call by double tapping the touchpad seems to play whichever song is playing in the background without the audio actually going into the headphones.
In an attempt to explain the behavior (best guessing here), it seems that Windows is channelling input and output call audio physically through the headphones by using the "headset" device instance; however, it seems that the touchpad / button functionality is still connected with the "stereo headphones" device instance (explaining why the controls still apply on the music app and not Teams).
Hope this helps. Please tell me if you need anything else to allow progressing this.