Jan 4, 2020
Thanks for reaching out to the community.
The QuietComfort 25 ear cushions are not compatible with the AE2i headphones. You will require the AE2 cushion kit. I would recommend that you reach out to your local product support team where an agent will be able to set up an order for you. Our local support team can be contacted via clicking this link and selecting your region, this will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country.
Do let us know if you have any further questions.
Tegan M - Community Support
Thank you for your post and welcome to the Bose Community.
The AE2/AE2i cushions kits are not available on our website but just give our customer support team a call and they'll be happy to put an order through for you.
Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'
Let me know if you have any further questions.
Jul 28, 2020
Thanks for reaching out, Piovoso Jose Maria.
In order to purchase spare parts for your product, you will need to get in contact with your local technical support team for assistance. You can do this by clicking the LINK HERE, selecting your country, and scrolling down to 'Contact Us'. One of our team will be more than happy to help you!