Apr 15, 2020
NC 700, paired with Bose music app on iPhone 8, with Alexa app installed and “background app refresh” enabled for Alexa app. If the Alexa app is closed, The Alexa wake word results in message to open th Alexa app and try again. If the app must always be open, then the feature is rather useless. Is there a way to correct this?
Thank you for your post and welcome to the Community! I'll do all I can to help you.
The issues you are experiencing with Alexa is certainly not normal behavior. Can you tell me if you were successfully able to add Alexa to your Bose Music application?
I look forward to hearing from you!
May 21, 2020