Highlighted
Participant
  • 0
  • 1
  • 0
Registered since

Apr 15, 2020

Alexa app with NC 700

NC 700, paired with Bose music app on iPhone 8, with Alexa app installed and “background app refresh” enabled for Alexa app. If the Alexa app is closed, The Alexa wake word results in message to open th Alexa app and try again. If the app must always be open, then the feature is rather useless.  Is there a way to correct this?

2 REPLIES 2
Highlighted
Moderator

Re: Alexa app with NC 700

Hi Tim1wolf, 

 

Thank you for your post and welcome to the Community! I'll do all I can to help you. 

 

The issues you are experiencing with Alexa is certainly not normal behavior. Can you tell me if you were successfully able to add Alexa to your Bose Music application?

 

I look forward to hearing from you!

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!
Highlighted
Participant
  • 0
  • 5
  • 0
Registered since

May 21, 2020

Re: Alexa app with NC 700

Same problem . As soon as the headphones turn back on the shortcut has been reset to wake word. Very annoying!