mulhearn22
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Jul 18, 2019

Allow option to disable multi-bluetooth connections

I find that the multi-connection is more of a hindrance than anything else.  It's not super well done and I've posted my issues with it before, most notably that streaming audio from one device and a secondary device receiving notifications results in garbled audio, skipping, etc. TBH, I don't see a large use case for two simultaneous connections, esp when it's not well done. Most of the time, I end up going into my phone and manually disabling the secondary connection.

 

As such, I suggest an option in settings that would allow you to disable multiple connections and enable singular connections.

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Accepted Solutions
Charlotte_G
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Re: Allow option to disable multi-bluetooth connections

Author Accepted Answer selected by mulhearn22

Hello mulhearn22,

 

Thanks for bringing your suggestion to the Bose Community. 

 

Whilst this is not currently available as an option, I'll be happy to pass along your suggestion to our development team for consideration. 

 

Let me know if you have any further questions.

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Charlotte_G
Moderator

Re: Allow option to disable multi-bluetooth connections

Author Accepted Answer selected by mulhearn22

Hello mulhearn22,

 

Thanks for bringing your suggestion to the Bose Community. 

 

Whilst this is not currently available as an option, I'll be happy to pass along your suggestion to our development team for consideration. 

 

Let me know if you have any further questions.

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Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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mulhearn22
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Jul 18, 2019

Re: Allow option to disable multi-bluetooth connections

Great, thank you.  Wasn't sure how to submit a feature request.

bose503
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May 11, 2020

Re: Allow option to disable multi-bluetooth connections

Incredibly sad that you cant disable this feature! There's constant choppiness when connected to both a mac computer and iphone.

And no resetting does not solve this. 

mulhearn22
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Jul 18, 2019

Re: Allow option to disable multi-bluetooth connections

LOL right!  I never had a bluetooth headphone that I was like "man, I wish this connected to my laptop and my phone!"

momentomorii
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Oct 5, 2020

Re: Allow option to disable multi-bluetooth connections

I don’t see why this answer is marked as "solution". Is it now possible to disable the second connection? Or not?

This "feature" of 2 connections is really the worst part about my On-Ear Wireless 25. It always connects to the wrong devices. When I am in a call or listening to music, it randomly tries to connect to other devices. It it does connect to a second device, the sound quality of the first device decreases.

Turning off bluetooth on the devices is not really an option, because my computer uses bluetooth mouse and keyword.

This issue is open for many years now, I hope you can soon publish an update, so this issue can actually be solved.

Margo_S
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Jun 1, 2021

Re: Allow option to disable multi-bluetooth connections

Seriously Bose, how can you call a feature request a solution? You have done nothing to action this request, so reactivate this as Open rather than trying to obfuscate the matter.

 

I have 6 devices connected to my headset (2xiPads, 2xMobile,  Wk Laptop, Fire TV) . I don't know about you Bose, but I don't listen to 2 audio inputs at the same time, so I only ever need to connect to ONE DEVICE AT A TIME. It's great that the headset can keep the list of connections so I can switch should I wish to do so, but it is BEYOND frustrating when using the Headphones for what they were intended for, to have constant interruptions about devices that are not even broadcasting audio.

 

Are you seriously suggesting I should turn off Bluetooth on all devices in my connection list just so that the headset can stay connected the audio broadcast I am listening to?

 

So I join a work Zoom conference, and mid way through I get a message "connection to Fire TV Lost" which cuts out the conference audio for a good 15 seconds. They randomly at some point later I get another message "connected to Fire TV". The Fire TV is actually turned off all the while, but because I used it last week, my Headphones keep trying to connect to it. Why??? It's not even trying to broadcast audio. 

 

Please Bose, these were bloody expensive headphones. Listen to your customers and make them  work correctly!!!!

martinkjlarsson
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May 20, 2021

Re: Allow option to disable multi-bluetooth connections

Contrary to what others have written, I find it useful to have multiple connections. If anything, I would want to connect more devices than just two. That way, I never have to go into Bluetooth settings to connect/disconnect devices.

 

However, I can agree that it is not perfectly implemented. For me, the annoyance occurs when a second device constantly connects and then disconnects. The voice prompt then loudly (!) interrupts whatever I did on the first device (e.g. conference calls).

 

Additionally, sometimes my iPad seems to block my phone from streaming to the headphones. Maybe the iPad is constantly streaming silence, making my headphones believe that I am listening to the iPad, while I am actually streaming music from my phone.