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MikeAshby
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Aug 14, 2021

BOSE headphone QC 35 ll

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name: QC 35 ll

 

Country: Australia

 

Can my headphones be connected with my Samsung TV (QA65Q7FNA)?

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

4 REPLIES 4
joelirwin
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Jun 15, 2018

Re: BOSE headphone QC 35 ll

@MikeAshby(I do not work for Bose)

yes.  you can try to use the builtin bluetooth pairing of the samsung and if things work, you will be able to hear the audio on your QC35.  Be aware that some TVs do not pair appropriately with all bluetooth devices such as headphones and speakers.  So it may be possible that you can pair with a non-BOse bluetooth headphone but not the QC35.

If the QC35 pairs and plays, great.  If not, you can still get audio from the TV to your QC35.  To do that you will need to purchase and add a third party device that takes audio from the TV and broadcasts it to a BT receiving device.  There are many options.  One of the places to find them is on eBay and Amazon.  The 'issue' is the same as trying to hear audio on a plane without using a wire.  So you should do a search for 'bluetooth plane' on these sites to find candidates.  I have not tried any myself and am not going to recommend any but will mention one to get your started, check out the 'airfly'.

 

Jessie_O
Moderator

Re: BOSE headphone QC 35 ll

Hey MikeAshby, 

 

Thank you for your post and welcome to the Community!

 

If your TV supports Bluetooth and profiles of A2DP, your TV should support a connection to the QC35 II's. Alternatively, you can connect using a cabled connection to the headphones jack. 

 

If there is anything else we can do for you, please reach out again!

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MikeAshby
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Aug 14, 2021

Re: BOSE headphone QC 35 ll

Thanks joel irwin - appreciate your advice.

MikeAshby
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Re: BOSE headphone QC 35 ll

Thanks Jessie - will work on it.