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Sep 27, 2019

Background noise when use Bose QC 35 II with the microphone

Hello everybody, I have an issue with the my headphones in case I use mic in my Bose QC 35 II. It seems like headphones switch to mono audio mode and I can hear background noise also. So, please any helpful recommendations are welcome.


My OS is Mac OS Mojave 10.14.6 (18G95) the same with Mac OS High Sierra. Thanks.