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May 28, 2020

Bose 35 not connecting

I have had a pair of Bose 35 since November. They have started playing up at first just repeating connected 100% . I disconneceted from IPad and I Phone. Now it wont bluetooth connect with them or the Bose Connect app.


I am not a technical person nand am getting frustrated by this and the lack of open source advice.


help please


Re: Bose 35 not connecting

Hey TPDG, 


Welcome to the forums. 


I am sorry to hear that this is happening. Could you please try the following steps and let me know how you get on?


1. Go to on a computer and update your headphones software.


2. Perform a product reset, to do this, turn off the headset and wait 30 seconds and then plug the headset into a wall outlet using a USB charger, then wait 5 seconds. After that unplug the USB cord from the headset and wait 1 minute once you have completed this turn the headset back on.


I look forward to hearing from you!

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