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May 29, 2020

Bose 700 - 1 second press on the noise cancelling button does nothing.

this is my 3rd pair of bose 700. with the prior 2, when I pressed the noise-cancelling button for 1 second it lowed the music and activated full ambient sound until I press another button. With the latest pair I have, it doesn't work. literally, when I press the button for 1 second it does nothing. @bose another 1.4.12 issue? or maybe this third pair that I have is also faulty?

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Re: Bose 700 - 1 second press on the noise cancelling button does nothing.

Hello,

 

Thanks for reaching out. I am very sorry to hear of the experience you have been having with your Noise Cancelling Headphones 700.

 

Have you tried any troubleshooting already?

 

Do you have any issues with other controls of your headphones or is it just this command?

 

I look forward to hearing from you. 

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