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Sep 17, 2020

Bose 700 Call Controls

Call control (answer, hang up, mute/un-mute) on my brand new (yesterday) Bose 700 headphones does not work.

  • Computer Make/Model - Dell XPS 8930
  • What version of OS is being used - Windows 10 Home 10.0.19041
  • Which application(s) is/are being used specifically - Microsoft Teams
  • Which version of those applications are being used - Version 1.3.00.21759 (64-bit). It was last updated on 8/13/20.
  • Do the headset controls work for other applications on that system? - Yes, works with Spotify
  • NC700 headset firmware version - 1.7.0-10068+f3675e6
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Sep 5, 2020

Re: Bose 700 Call Controls

The call gestures from Bose 700 will only work with your phone to answer or end call....not for video conferencing software like Microsoft teams or zoom calls... For those, you need to manually click on your computer to accept or hang up the video call.