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Kris2333
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Registered since

Feb 6, 2021

Bose 700 Headphones project ambient noise when noise cancelleation is off.

Bose product name

Bose 700 Headphones

Country

Italy

Firmware Version

Updated as of Feb 6, 2021

App Version

Latest

What devices were you using that were affected and what version are they on 

All

 

Detailed description of the issue and steps to reproduce

When noise cancellation is off and no audio is being transmitted, you can hear the headphones are "on" and can hear ambient noise + a soft buzz, especially high frequency noise. Maybe it does not bother some people, but on the QC 35s, if I did not have this issue. On the 35s, if noise cancellation was off, there were no other sounds transmitting through the headphones.

 

 

Any troubleshooting steps you took

I have the "self-voice" option set to off, but something is still transmitting. Is this expected behaviour?

 

1 REPLY 1
jcbliao
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Registered since

Feb 20, 2021

Re: Bose 700 Headphones project ambient noise when noise cancelleation is off.

I've also had this same problem. The buzzing sound increases the more I turn the noise cancellation down.