BillyB
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May 20, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

I just had this exact same problem.  "Oops! Something went wrong" would not go away.  I restarted my phone, the app, my headphones, etc.  Nothing would fix it.  Finally, I went into my bluetooth settings on my phone and told it to forget "LE-Bose NC 700" and that fixed it!  The next time I tried to add my headphones it went through the whole flow without another "Oops!".

Rusty415
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Jun 5, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

Thanks for the tip!  Going to iOS Settings -> Bluetooth -> Bose NC 700 -> Forget This Device fixed the problem for me and I was able to re-pair my headphones.

Shai54
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Jun 8, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

Thanks man! Worked for me as well!!

Steve0h
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Aug 6, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

Thank you!!

Wojo663
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Aug 24, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

Thanks everyone! I was having the same issue and this totally cleared it up.

 

josehrami
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Sep 4, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

Same here. I can connect it to iphone and macbook but not to the Bose Music App so I cannot control ANC level, etc.

josehrami
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Sep 4, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

This worked for me as well. Thanks

dbrothbart
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Sep 30, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

having the same issue, october 30 2020. ios 14. absolutely ridiculous. please advice. nc700 cannot connect to ios bose music app. do not purchase. please let me know how to fix this

jpmoody
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Nov 13, 2020

Re: Bose 700 NC Headphones: Unable to Connect to iPhone App (iOS update 13.4)

I have the same issue- could connect to the headphones and play music on the iPhone but the Bose Music app wasn't able to connect.

 

I fixed this by doing the following:

Launch the Bose Music app.

Press and hold the power/Bluetooth button on the headphones until it allows a BT connection.

This caused the Bose Music app to prompt to connect.

After connecting, everything is working.