Bose 700 analog input not working when powered on
Hey guys! I had a problem with the analog input jack (3.5mm) not working and had the Audio Module Daught Board replaced and when I got them back the input only works when the headphones are powered off whereas before they worked with them on with the noise cancelling. All firmware is up to date, I did reinitialize the unit and tried deleting and re-pairing to my Iphone. Bluetooth works fine but I use these to monitor from a mixing console while mixing for bands (which these headphones are great for!). Thanks in advance if anybody has any idea of what's going on!
Bose product name: Bose 700 noise cancelling headphones
Firmware Version- 1.8.2
App Version- IPhone SE 4.6.3
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took