Jdm711
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Apr 28, 2021

Bose 700 earcups too small

The left ear cup of the Bose 700 headphones are too small! The cushion makes contact with my left earlobe and it's uncomfortable. Is there a way to expand or stretch the size of the ear cups or to get a replacement? I normally don't have this problem I've never had it before actually including with the QC comfort headphones.

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Charlotte_G
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Re: Bose 700 earcups too small

Hey @Jdm711, welcome to the Bose Community!

 

I am very sorry to hear that the sizing of the left earcup is causing discomfort. Whilst there aren't any alternative sizes, if you believe your current ear cushion is defective, I recommend contact local support for further assistance with this. Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'.

 

Let me know if you have any further questions.

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Jdm711
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Apr 28, 2021

Re: Bose 700 earcups too small

Thanks for your response!  much appreciated.  I think it's a quirk perhaps of the way my ear is shaped since no one else on the web seems to have this issue!  perhaps it's defective and I'll send in for a replacement.