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Jan 8, 2020

Bose App Issues with Customize Favorites

My Bose 700 Headphones are fantastic!  


The problem is the Customize Favorites section in the Bose App.  


I want Favorite 1 to be at a 0 noise cancelation so when I turn the headphones on there is no noise cancelation.  I then want Favorite 2 to be a 10 noise cancelation.  Last Favorite 3 to be at 0.  


The problem is, whenever you put a number greater than 0 in to Favorite 2 or 3 it automatically makes that Favorite 1.


Is it possible to have:


Favorite 1 -  0

Favorite 2 - 10

Favorite 3 - 0


Because right now it will not let that happen.


Thank you,





Re: Bose App Issues with Customize Favorites

Hey theguyfromyonkers, 


Thanks for posting and welcome to the Bose Community. 


This isn't something that is currently possible as the headset will always push the highest noise-canceling level to Favorite 1 in this scenario. 


I would be more than happy to forward this on to our development team for you as a future feature request. 


If any other users would like to see this added please do let us know below! 


Kind regards, 

Hector B - Community Support 

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