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Jul 3, 2020

Bose Music App Not Updating Headphones 700

My Bose Music App has updated my NC700 headphones to firmware version 1.3.1


This is not the latest version - is there a way to force the app to apply the newest version?

My Music App is the latest from the Google play store. 


I believe I need the new firmware version to enable the equalizer function.


Re: Bose Music App Not Updating Headphones 700

Hi Robert,


Thanks for reaching out. 


At this time we have temporarily disabled the updating to firmware 1.4.12. You can read more information about this here. 


Because of this, it is not possible to use the EQ feature unless this was already updated.


I apologise for the inconvenience this has caused. 



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