Re: Bose Music App Update - 2 December 2019
So the app update is via server update as the app is updated on my family member IOS device and my Pixel 4. The problem is the Android version has not been fixed to work with the phone meaning I am unable to connect the app without having to constantly reboot by phone. That being said I'm not certain that this is a Bose or Android issue. I have tried using the app on my Pixel 3 and 4 resulting in the same issue. The app works not perfectly but more consistently on the IOS device. I don't understand why Bose had to put out another app when the Bose Connect app works perfectly fine and added the option to share music through the headphones. The QC 35II worked fine with the app but was horrible with Google Assist. I don't understand why can't Bose or Bowers and Wilkins address the issue with their apps and or with Google.
The Bowers and Wilkins PX7 app has the exact same issue. On both headphones I did every troubleshooting step including returned and exchanged both sets of headphones only to be left with the same issue. This is really annoying and frustrating. We all spent good money for products to work unfortunately at this time it seems nothing can be done. I don't know what coding Bose used with the app but whatever it is they need to look at what has changed compared with the Bose connect app or revert back to that app for headphone usage.
With the Sony WH-1000XM3 the app worked flawlessly on all devices. C'mon Bose resolve this issue already.