Sep 13, 2019
Today, after 2 months of use, my Bose NC 700 headphones became a really expensive pair of earmuffs.
As soon as I press the Bluetooth/power button, the voice assistant announces the battery life e.g"19 hours", and then one second later announces 'Bluetooth Off'.
I keep getting directed to the ios thread, but this occured with my Android (Pixel3) device.
Thanks for posting and welcome to the Bose Community. I am very sorry to hear this and appreciate the troubleshooting that you have attempted so far!
Are you able to connect the headphones to another device at all via Bluetooth? Also do the headphones work correctly when connected via Aux? I would highly recommend that you attempt to update the headphones via Btu.bose.com.
I look forward to hearing back from you regarding this and if any other users are also experiencing this issue please do let us know.
Hector B - Community Support
Nov 20, 2019
Same here. After switching on I hear the battery lifetime and "Bluetooth off" and two clicks. No factory reset possible, no connection to the app. No connection to devices.
But some five hours later it worked again. So don't panic. It's not broken, only buggy.