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May 22, 2020

Bose NC 700 Microphone Low Volume

I just bought Bose NC 700 headphones the other day and when I’m on a call people can barely hear me. My iPad mic picks up my voice louder. Is this a software or hardware issue and is there any way to change it

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Community Manager

Re: Bose NC 700 Microphone Low Volume

Hey Rah9742,

 

Thanks for your post. It's unusual to hear of your difficulties, but we'd love to help out where we can. 

 

I note that you mention using the headset on an iPad. Have you tested using the headphones with any different devices, such as an alternative phone or tablet? Additionally, is there any specific software that you're using during phone calls when you experience this? We'd love to know more.

 

You can find some great troubleshooting issues from our support site here. Please do try them out and let us know how you get on.

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