Feb 19, 2021
Hi, I also has this problem and I checked this setting but it was already on 100.
If I change to my previous heaphones (Bose QC25) I don't have the problem with low volume on the microphone.
Feb 24, 2021
I have this problem as well. It seems to occur randomly. Sometimes they say the I am clear and other times very quite. I am pretty disappointed by this as I got them mainly for voice calls
Mar 1, 2021
I like some others had no issue until I installed the Bose App's on my Motorola G7 phone. I uninstalled them. I Will see if the issue goes away.
Mar 19, 2021
I bought my NC 700 last week to use on conference calls in a shard office. Have to say I am disappointed about the feedback I have received where people on the cannot hear me. I see them leaning in to try and hear what I am saying.
Thank you for keeping this thread open! If you have tried all the troubleshooting outlined in this thread and are still experiencing low volume. I would recommend that you reach out to your local technical support team for assistance. Click the LINK HERE, select your country and scroll down to ‘Contact Us’.
We will be more than happy to help!
Mar 24, 2021
Mar 24, 2021
Same problem here as well.
I get much better feedback on the volume when using it on Windows than iPad or Android (Huawei P30 Pro).
So far disappointed on the response from Bose in this thread.
Mar 29, 2021
I am also having the same problem and majorly I faced this issue on iPhone but this also happened on windows 10 laptop. The microphone quality is terrible and often the voice is not clear to other person. Can you suggest the fix for this issue?
Apr 14, 2021
The built-in microphones in the nc 700 hp headphones work on Surface Pro / Windows 10, but not on MacBook Pro / macOS BigSur. In Videoconferences I get the feedback to use the built-in mic from the MacBook because it is impossible to understand what I say - it sounds as I were far away, and with a "metallic" sound. I use the same settings as for Windows 10. This is a huge issue for me because I am self-employed and I have to teach people remotely via teams/zoom from home due to pandemic. I need a noise-cancelling microphone otherwise you'd constantly hear my children screaming in the background.
I appreciate your help,