Moving from Jabra Evolve 75 UC, which is at half the price point, Bose NC 700 UC was quite a disappointment.
No doubt its a good looking headset with a long battery life and fast charging, The first headset i got during Christmas stopped connecting to the UC after firmware update (stopped working day 1). Replaced and got another one after a month, with several poor customer care interactions , but still not satisfied. i would have returned it had it not been a brand my wife admires.
So here i am instead, giving feedback so that this product can improve.
1> Headset design: Looks are good but not practical to use.
a) It rolls over if i am wearing it and laying down. due to the rounded design .
b) Cant be folded in and put in a bag for easy carry.
c) Wireless charging should have been included at this price point.
2> Mute button: Make it a hardware controlled button, Its more usable even when using it on platforms which are not supported such as Cisco WebEx.
3> Software support: This being a UC version, it can be better controlled if there is an App on the PC this is being used for.
4> Testing: Compare it with other leading brands to make a complete product. Specially since this is targeted to Office users, Get it tested by people who use headsets for work all day. I have tested headsets for Jabra, Happy to test headsets for you too, If you need. Just ask... rather than sell an incomplete product.
5> Customer support: A product is only good when its backed by a very strong customer support. Trust in this, i work for a product which is used by over a billion people including Bose.