Neolovesm
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Jan 1, 2020

Bose NC 700 battery light

I have already turned the headphone off but the battery light is always staying on. Is it normal? Does it work like this?

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Re: Bose NC 700 battery light

Hello Neolovesm, 

 

Welcome to the community, thanks for reaching out. I am sorry to hear that you are having this experience, this is not the normal operation of the Noise Cancelling Headphones 700, once your device is turned off no LED's should show.

 

Does this continue to stay on even after the 10 minute motionless auto off feature?

 

Can you please confirm the color of the LED?

 

I look forward to hearing from you. 

 

Kind regards,

Tegan M - Community Support 

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