Bose NC 700 headphones, multiple issues
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Bose product name
Bose NC 700 Headphones
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Samsung galaxy note 20 ultra and
Razer Blade 15 2018 with Windows 10
Detailed description of the issue and steps to reproduce
The first issue is I can't seem to connect to the Bose music app. So I managed to connect the product the old fashioned way on my phone and windows 10 with the Bluetooth settings but when I try to connect to the app on the phone when the headphones are still connected the headphones let out a high pitch squeel and reboot.
I also noticed there were points where there was brief static when listening to something from my windows 10 laptop. This sounded like Bluetooth connection issues that I've faced with my old pair of qc35 but with the nc700 there was a lot more times where this was happening.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
My first hour of using them out of the box.
Any troubleshooting steps you took
Reset the headphones,
Clearing the paring list on the headphones and the phone,
Reinstall the Bose music app,
Used the Btu website to update the headphone firmware.