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Mar 6, 2020

Bose NC Headphone 700 can not turn on after charging

i just bought Bose nc 700 last 2 days and yesterday i tried to charge headphone but its not working after unplug headphone doesn’t work anymore its can’t turn on and no light from anywhere 

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Re: Bose NC Headphone 700 can not turn on after charging

Hey Masdown, 

 

Sorry to hear about your experience with your new NCH700. I would love to look into this further for you today. 

 

I would recommend starting with attempting to charge the headset via a different power outlet to ensure that it is correctly charging. Once you have checked this we should perform a standard product reset by following these steps below:

  • Disconnect all cables from your headphones
  • Connect the larger end of the USB charging cable to a wall charger or a computer that is powered on
  • On the headphones, press and hold the Power/Bluetooth button while connecting the smaller end of the USB cable to the right earcup. The Power LED should quickly blink twice
  • Once connected, release the Power/Bluetooth button after two seconds.

I look forward to hearing back from you with the result of these steps and look forward to seeing you around the community.

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Apr 30, 2020

Re: Bose NC Headphone 700 can not turn on after charging

This advice worked well, thanks!