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Jan 4, 2019

Re: Noise Cancelling Headphones 700 - Android App setup

Hi, thanks for the quick answer and moving my post to the right thread.

 

Currently the NC700 don't show up in the "product help" menu of the app, does that have to do with my phone or the app?

Thanks for sharing the link to the update!

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Aug 23, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

Thanks for that. Problem solved. @bose you need to get an update to the Bose Music app to stores ASAP.

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Aug 17, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

I’m still having issues. Despite it recognizing the headphones it won’t initialize. Makes me regret not listening to the reviews and getting these headphones at all...

is bose working to fix this issue or just ignoring the multiple posts about their app being faulty?

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Aug 24, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

I try all  these steps and still can’t use the app. 

In same time I cant remove my because when I went to manage product I can’t see my headphone. 

I use 700 NC. 0B90B015-49FA-4BD3-A4C1-99E0F37DCF2C.jpeg

 

1F98D824-9A02-4511-A656-747380B1F9E1.png

 

E1A00F0D-1259-4C4C-A617-54485B0136F2.jpeg

 

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Aug 25, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

HI there,

I have just bought the 700 noise cancelling headphones and like a lot of people here, the headphones connect to the app, but the app won't 'activate'.  I have an iphone and ipad and neither will 'activate'.  Can you please outline how I get the app to activate please so that I can use the various features?

 

The thread says 'solved' but I can't see what is needed or the solution.   The bose app seems to be the latest version.

Can you please reply and outline what the solution is.

Cheers 

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Aug 25, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

HI Jessie

 

I have just bought the 700 noise cancelling headphones and like a lot of people here, the headphones connect to the app, but the app won't 'activate'.  I have an iphone and ipad and neither will 'activate'.  Can you please outline how I get the app to activate please so that I can use the various features?

 

The thread says 'solved' but I can't see what is needed or the solution.   The bose app seems to be the latest version.

Can you please reply and outline what the solution is.

Cheers 

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Jun 17, 2018

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

Have a look at my previous posts which shows a process that worked for me. I would make sure you clear the Bose 700 Bluetooth connections from both devices. When you then try and reconnect ensure you connect to NC 700 and the LT 700 it needs both to work.

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Jan 4, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

Unfortunately, the steps listed in the "solved" thread don't work on my android 9.1.0 phone, the bose app just doesn't see the headphones. 

Any suggestions? 

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Jan 4, 2019

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app

Is there any solution that actually works on Android? 

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Feb 22, 2017

Re: Bose NC Headphones 700 - Unable to connect to Bose Music app