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Feb 5, 2020

Bose NC700 doesn't switch audio between apps?

Can anyone else repro this:

1. Listen to a song on Spotify

2. While it's playing, click on a twitter video

3. The audio from the Twitter video plays for about ~1 second, then fades to silent

 

Seems to work if you pause your music for long enough before switching to another app outputting audio, but does this sound familiar to anyone else?

 

Pretty disappointed and considering returning my NC700s and just buying replacement ear pads for my QC35s..

1 REPLY 1
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Moderator

Re: Bose NC700 doesn't switch audio between apps?

Hi Lance.225, 

 

Thank you for taking the time to post and welcome to the Community! 

 

I'm sorry to hear that you are experiencing an issue with your headphones playing videos from Twitter. I will see what I can do for you!

 

I would first recommend that you have updated to the latest firmware either through the application or heading to the LINK HERE on a PC or laptop and following the on-screen instructions. 

 

If this has not improved your situation, I would suggest rebooting your source device. 

 

Let me know how you get on!

 

Kindest, 

 

Jessie O - Community Support 

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