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Oct 17, 2020

Caller can't hear me 700 series

I have a iPhone, I can connect to SIRI, but when I make a call they can't hear me, I can hear them?C

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Nov 6, 2020

Bose 700NC microphone issue

Bose 700NC. When receiving or making a call, other person is not able to hear me while I’m  wearing earphones. If I remove earphones and speak into microphones they can hear me . I am not able to voice record (also uses mic) . I am able to speak to Apple voice assistant “Siri” while wearing headphones . I’m stumped 

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Nov 23, 2020

Bose NC 700 - Issue with phone calls. Can't hear any voice.

Bose product name

Bose NC 700

Country

USA

 

What devices were you using that were affected and what version are they on

Samsung Note 10 and Iphone 11 both

Detailed description of the issue and steps to reproduce

I am having this issue for past 10 days. During phone call I can not hear voice of other side or I can pickup or end call. Checking on phone it shows its connected. I am able to listen to music. I try to reset headphone but did not help.  

 

When did you start to experience the issue? Did it work correctly previously?

10 days. It was working fine before that.

Any troubleshooting steps you took

Try to reset headphone but did not work.