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Jan 7, 2020

Bose NC700 mute notification stops other audio

When pressing the mute button while on a call, the NC700 announces "Muted" and "Unmuted".  

 

These announcements cut out all other inbound audio, Unmuted specifically takes about 1 second to complete and return regular audio which makes it difficult to follow a conversation.

 

Can we have a software update that allows these announcements to be overlaid on the existing audio?  If that is not possible, consider options for reducing the amount of time needed to make the confirmation; perhaps just a single/double beep would be enough to indicate mute status. 

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Moderator

Re: Bose NC700 mute notification stops other audio

Hi Badass2407, 

 

Thank you for your post and welcome to the Community! 

 

I have marked your post as a feedback request so that the relevant team can review this. 

 

Thank you for your feedback! If there is anything else we can do for you please reach out to us again! 

 

Kindest, 

 

Jessie O - Community Support 

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May 6, 2020

Re: Bose NC700 mute notification stops other audio

It's shocking how stupid this behavior is. Who in the right mind would cut off 1 second of audio to mute/unmute a call. It's such a deal breaker and i have to bank on mute/unmute button of the software application.