Jan 7, 2020
When pressing the mute button while on a call, the NC700 announces "Muted" and "Unmuted".
These announcements cut out all other inbound audio, Unmuted specifically takes about 1 second to complete and return regular audio which makes it difficult to follow a conversation.
Can we have a software update that allows these announcements to be overlaid on the existing audio? If that is not possible, consider options for reducing the amount of time needed to make the confirmation; perhaps just a single/double beep would be enough to indicate mute status.
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Jessie O - Community Support
May 6, 2020
It's shocking how stupid this behavior is. Who in the right mind would cut off 1 second of audio to mute/unmute a call. It's such a deal breaker and i have to bank on mute/unmute button of the software application.