Re: Firmware 4.5.2 QC35 ii
Just received a message asking for my details so they can look into it.
Its a real shame knowing that they are only now just starting to take this seriously and look into it, no offer of a downgrade in firmware or temporary fix to be seen- more of a 'just wait patiently for a fix' and who knows how long this will be.
For the money that we all spend on these headphones, the money that Bose makes from us collectively I think that these firmware updates should be rigorously tested before they even dream of releasing it to the public- due to a bad update, we are all stuck in limbo.
I really feel bad for the people that use the ANC for work or commuting as the updated ANC really is abominable.
I have been given no ETA for the fix.
While im at it- i cant possibly understand why they would need my home address, I really did not feel safe giving it out on a forum site, especially when it is not at all relevant to this issue.
Still not heard from a CS rep to address my issue for seeking £249 to fix a hinge that wont click in.