The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.
Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.
Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.
Jul 16, 2019
This has not fixed it for me. It now shows that I'm running 4.5.2 (it didn't when I first connected pre update from computer). Now it does, but still broken, no improvement. The High and Low are different from one another, but High is still garbage from previous.
Can't downgrade because the updater in Advanced mode only shows 4.5.2 as an option (no previous ones).
Jul 9, 2019
I have now sent my pair off today. I re updated to 4.5.2 via pc and noise cancellation was a bit better. However the wind noise was still a big problem. I dont know what was happening but the wind was louder than my music.
Hopefully the new pair will be better and I wont be updating them.
Jun 26, 2019
For the wind it is necessary to use low ANC mod 😉
For me what has changed in 4.5.2 is the reduction of voices around me that almost zero... (I made App, PC update and reset) no change
Jul 17, 2019
I have just updated my QC35II to the 4.5.2, and ANC seems did not work! I can hear everything even NC is high.
So you just turned down the ANC and make the Bose 700 better sold?
PLEASE FIX THE PROBLEM ASAP!!!
Jun 27, 2019
Jun 29, 2019
May 14, 2018
a mi parecer estos reinicios de los que habla @bose no crean ningun efecto sobre los audifonos pues creo que si esto los restaurara eliminaria el nombre que le asigne a mis audifonos pero no es asi despues de hacerlo muchas veces no ocurre absolutamente nada
Jul 17, 2019
Well, looks like that I'm lucky... I bought mines last 2018 May, and with the BTU app, it says that is the 2.0.1 version.... when in the mobile app says 3.x
there's something going on indeed. At least I'm going to hold this update until some good news regarding the new version came out.
Dec 28, 2016
I have been on the phone with Bose support for 1 hour and all they are saying is I have to pay to get a replacement. The firmware was auto-updated to my headphones, so why should I have to pay for a replacement. They won't even let me send my units in so they can compare.
I honestly just feel like selling all my Bose stuff right now.