Re: Firmware 4.5.2 QC35 ii
I'm so disappointed with Bose. After weeks of research on which noise cancelling headphones to buy I finally decided with the QC35 II's over a pair of Sony's.
At first they were fantastic but after the update they are completely worthless. I've downgraded the firmware back to 3.1.8 on two separate headsets but unfortunately it hasn't made the slightest bit of difference - the noise cancelling is still non-existent.
Also another major issue is watching video over a bluetooh connection... the audio constantly goes out of sync with the video - surely a basic requirement for a top spec pair of bluetooh headphones?!
What's worse is Bose's appauling customer service on this matter. They haven't taken ownership at all, almost making out that the thousands of affected users are going crazy. I too am starting to think this was done deliberately to boost sales of their new 700's. Appauling.
I'm now going to return both sets of headphones and will never buy another Bose product again.