Re: Bose QC 35 ii firmware 4.5.2
I cannot imagine that they are unable to reproduce this and at the same time they refuse to accept your offer to return your headset for investigation. Like I have mentioned in an earlier post if you are using it in the exact same environment (same office, same building, same co-workers, ...) and you can suddenly hear your co-workers typing on their keyboard or talking at the coffee machine then you can clearly notice a difference after updating. It is as if on my pair there is no NC at all anymore and that sounds are demped only by the over-ear cushions. This is not just in my head, there is a big difference rendering these headsets for noise cancelling worthless. This is the last time I have bought a pair from BOSE.
Also you said that after two months of purchase the reseller does not accept a return but you propose us to try returning them (mine is more than 1 year old), or exchange them with the NC 700 (like we have extra money to spent :)). How can I exchange my pair for the 700 and pay the difference?