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munir1990
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Nov 19, 2019

Bose QC 35 ii keeps disconnecting/reconnecting

I haven't had any connection issues with my Bose QC 35 ii. the headphones have started repeatedly connecting/disconnecting to all devices 

2 REPLIES 2
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Re: Bose QC 35 ii keeps disconnecting/reconnecting

Hi Munir1990, 

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear of the issues you are experiencing with your QC35 II. I can imagine how frustrating this must be for you. I'll do all I can to assist! 

 

I would recommend pushing the switch over to the Bluetooth icon for 10 seconds to clear the pairing list. I would then recommend deleting the paired devices on your source devices then connecting like a new connection. 

 

I hope this helps! Let me know how you get on! 

 

Kindest,

 

Jessie O - Community Support

Bernard2
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Nov 4, 2019

Re: Bose QC 35 ii keeps disconnecting/reconnecting

Same behavior like my post -

https://community.bose.com/t5/Around-On-Ear-Headphones/Bose-QC-35-II-iOS-Battery-notification/m-p/24...

 

It was working fine until lately. sigh........