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Apr 24, 2020

Bose QC35 2 Only thing audible is a clicking sound in error ear

Dear Bose,

 

I have a pair of QC 35ii head phones. All of a sudden, they no longer turn on. All that is audible is a clicking sound in right ear. This is persistent if they are on or off. Also, the voice commands are no longer audible either. I have updated firmware and did the rest thing you all suggest. I have even checked warranty and they are out of warranty.

 

A replacement of them @ $200 is not acceptable. Considering between the wife and I. We have 2 pair of the sound sport. The 700’s and another older QC non sound canceling. We have bought our fare share of product, I feel like something better could presented.