Apr 27, 2020
Hi all. I have recently bought a Bose QC35ii headphone this afternoon and I am sad to say that it doesn't work from the start. When I charge it with the USB cable the charing button didn't light up. And I have tried many times but seems I couldn't turn the headphone on.
Can somebody offer me any help?
Thanks for reaching out I am sorry to hear this.
Are you trying to turn the headphones on whilst they are charging?
Have you tried using an alternate charging cable and wall adaptor?