Silent Starter
  • 0
  • 1
  • 0
Registered since

Aug 29, 2019

Bose Quiet Comfort 35 II genuine?

Good evening,

I am writing this post because I have doubts about the genuineness of my recently bought Bose QuietComfort 35 II.

There are a bunch of differences between my box (Image 1) and the images I found online (Image 2): for instance the Amazon Alexa logo on mine that does not appear in the other, the position of the bluetooth symbol, the word "BRUSREDUCERING" that is not present on mine ecc.

I would like to know if these differences are legit or if there is something wrong.

I bought these headphones through Amazon from an independent company.

Thank you in Advance,


Image 1Image 1Image 2Image 2


Re: Bose Quiet Comfort 35 II genuine?

Hi Johnball, 


Thank you for your post and welcome to the Community! 


In regards to your query, the best course of action would be to contact our Customer Service team. They will be able to run your Serial Number to determine if your headphones are genuine. Click the LINK HERE below, select your country and scroll down to 'Contact Us'. One of our agents will be more than happy to assist you!


If there is anything else I can do please reach out to us again! 




Jessie O - Community Support

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.