Bose Quiet Comfort II Microphone
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Bose product name
Bose Quiet Comfort II Microphone 35 Series 2 (Manufactured on 27 Mar 2020)
16.0 Released on 18 May 2021
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Samsung Galaxy M 42
Detailed description of the issue and steps to reproduce
I am able to connect to the Headphones via Bluetooth. But when I speak the microphone catches all sort of surrounding noise and it is totally unpleasant while hearing back. I am able to speak in a call over normal phone and WhatsApp without any issues. Just a plain voice recording has this issue and not sure how do I rectify this.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
A quite room where the ceiling fan was running at a moderately high speed.
When did you start to experience the issue? Did it work correctly previously?
Nope. It is the brand new headphone and the first time I used ever.
Any troubleshooting steps you took
I turned On and Off as suggested in the website but no luck.