Dec 27, 2019
My Bose QC 35 ii won't show up on the "Add Bluetooth devices" list. The headphones connected just fine to my phone and I wanted to add my computer to the list of devices it could connect to. I have up to date drivers and software on both my computer and headphones. My PC has Bluetooth 4.2 and recognizes other Bluetooth devices. But when I click "Add Bluetooth or other device">"Bluetooth", the Bose QC 35 ii doesn't show up on the list of devices i can connect to. My headphones are in pairing mode, and i even tried it after removing it from my phone.
I don't know what to do.
Welcome to the community, thanks for reaching out. I am sorry that you are unable to connect your QuietComfort 35 II headphones to your computer.
What computer are you attempting to connect to and what is its software version?
I would firstly recommend that you clear the Bluetooth list of your headphones. This can be performed by the following instructions;
I look forward to hearing from you.
Tegan M - Community Support