• 0
  • 1
  • 0
Registered since

Sep 29, 2020

Bose QuietComfort 35 - battery only charges to 50%

I got these at Christmas and I use them almost everyday. Recently though I noticed that they will only charge to 50% even if they are left charging overnight. While charging the light blinks orange and once charging has finished the light turns green but it still is only at 50%. I have tried a new cable and charging plug but it still does the same. Software is up to date. 


Re: Bose QuietComfort 35 - battery only charges to 50%

Hello Matt.Yerger, 


Welcome to the Community, we appreciate you posting and would love to assist you with this charging issue you are having.


Let's start by performing a reset on the headset by following these steps below: 

  • Power off your product
  • Wait 30 seconds
  • Connect your product to a wall outlet using a USB charger
  • Wait five seconds
  • Disconnect the USB cable from the headset
  • Wait one minute
  • Power on your product.

Please also ensure that the charging cable you are using is a 5 V DC, 1 A-rated charging cable to correctly charge the headset. 


We look forward to hearing back from you with the result of these steps. 

Feel more. Do more. Be more.
New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!