I got these at Christmas and I use them almost everyday. Recently though I noticed that they will only charge to 50% even if they are left charging overnight. While charging the light blinks orange and once charging has finished the light turns green but it still is only at 50%. I have tried a new cable and charging plug but it still does the same. Software is up to date.
Welcome to the Community, we appreciate you posting and would love to assist you with this charging issue you are having.
Let's start by performing a reset on the headset by following these steps below:
Power off your product
Wait 30 seconds
Connect your product to a wall outlet using a USB charger
Wait five seconds
Disconnect the USB cable from the headset
Wait one minute
Power on your product.
Please also ensure that the charging cable you are using is a 5 V DC, 1 A-rated charging cable to correctly charge the headset.
We look forward to hearing back from you with the result of these steps.
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