I am trying to use my headphones for MS Team calls on a corporate W10 laptop but:
1) If I pair them with Bluetooth, they are only selectable as output speakers, not an input mic.
2) If I use the supplied cable with the laptop's headset audio jack, the laptop continues to use its own mic and speakers. Perhaps this is a block I can fix at the laptop but even if I can, does the cable carry input from the headphones mic at all?
Bose product name: Quietcomfort 35 II
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took