Bose QuiteComfort 35 II windows 10 issue

[Toutsi]

Hello,

I have a Bose QuiteComfort 35 II and I connect it over Bluetooth to my windows 10 pro 64bit computer

In windows 10 sound manager I see 2 devices 

1)Bose QuiteComfort 35 II STEREO

2)Bose QuiteComfort 35 II Hands-Free AG Audio

So when I'm playing a game (such as PUBG) 

the 1st device the stereo one is not working 

when I use my stereo as main device I cant hear anything but mic is working 

although the 2nd device is working but hte sound is distorted

Any Ideas how to fix this and make Stereo working ? 

Please not the game has no option for input or output devices 

[Jeff_G]

Hello Toutsi, 

Thanks for posting. 

The key thing to be aware of is the QC35 headphones are not designed for gaming so compatibility/performance may vary. 

There are two profiles, as you mentioned, one is for listening to audio/music, the other is for making calls. If you are using the microphone in a game, you will want to have the headset profile enabled but you will notice a dip in music audio quality/level. This is normal behavior. 

Thanks.