Highlighted
Quiet Contributor
  • 0
  • 1
  • 0
Registered since

Jun 30, 2020

Bose® SoundLink AUDIO PROBLEM PLEASE HELP

BOSE SOUNDLINK WHEN CONNECTED TO BLUETOOTH ONLY ONE SIDE WORK. BUT WHEN PLUGGED IN TO PHONE OR COMPUTER BOTH SIDES WORK. AND I TRIED TO CONNECT TO CONNECT APP AND IT'S NOT BEING SEEN..... SO I CAN'T UPDATE IT.  

1 REPLY 1
Highlighted
Moderator

Re: Bose® SoundLink AUDIO PROBLEM PLEASE HELP

Hey SierraScott819, 

 

Thanks for posting and welcome to the Bose Community. Sorry to hear that you are having some one-sided audio issues with your speaker. 

 

Let's start by clearing the Bluetooth device list for the speaker and reconnecting the devices. To clear the pairing list simply power on your product and press and hold the Bluetooth button for about 10 seconds until you hear a tone. Once this is done please remove the connection from your devices pairing list and reconnect the devices. 

 

We look forward to hearing back from you with the result of these steps. 

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.