Bose SoundLink II microphone not working (badly muffled) when using Bluetooth
The microphone on my new Bose SoundLink IIs is not working properly when connected to my phone via Bluetooth. The person on the other end can hardly hear me and tells me I sound incredibly muffled. This is only happening when connected to the headphones via BT. (It works fine when connected via the AUX cable.)
If I turn the listening volume waaaay up (to uncomfortable levels), then I'm told I don't sound as muffled and can be heard better. However, at such high volume, it's almost painful for me to hear, and the person on the other end has feedback issues -- they hear themselves talking b/c the volume is so loud.
It seems that when I turn the listening volume up or down (either via the headphones themselves or via the phone), it is also affecting the microphone volume too. Which doesn't make any sense.
I've tried the instructions provided in other topics for resetting the headphones. It did not help. I've tried unpairing them and repairing them too. Nothing seems to help.