Dec 19, 2018
Jan 22, 2019
Thanks for posting. I understand its frustrating when a product stops working properly. We try and offer service options even after the warranty period that usually involves a discount off a new set of headphones. I would recommend continuing to work with your local support team for assistance.
Tony G - Community Support
Feb 19, 2019
I have the same issue. Both the ear cups have the blue rubber banding that peels off and doesn't fit back on. Here are some pictures. I am very disappointed.
Feb 19, 2019
Am new to this forum and have started having exactly the same problem. Spoke to Bose customer support who, again, offered to sell me another pair at a discount!
However, I note from an earlier post that Bose resolved the problem to this persons satisfaction. What did they do then that they don’t want to seem to do now?
i have just dissuaded my son from buying Bose - so he is probably going to go with Sony.
I was having the same problem and i contacted Bose in Germany and i also received a discount for a new pair...and it didn`t convinced me to buy a new pair...but it's just rubber and it doesn`t affect the sound quality...so if it starts peeling, i just took all the rubber off the headphones. For some of you guys, maybe this can be a solution. I have the headphones since autumn 2015. The only problem is the battery, i charge the headphones, it says 100%, turn off and turn on again...it says 60%
Thanks for posting. I am glad that you were able to figure out a suitable solution to your headset problem. As far as the battery goes, I have a question. If you let the battery completely die, and recharge to 100 percent does the issue still happen?
Please come back and let us know.
For the moment i`m monitoring the problem to see exactly how the battery works. Do you know if there is any good solution for replacing the headband? I know that bose does not provide replaceable headbands