mcanu04@hotmail.com
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Bose Soundlink II Wireless rubber peeling around headphones

The blue rubber around the outside of my headphones is peeling off.  Is there a way to reattach it?

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Re: Bose Soundlink II Wireless rubber peeling around headphones

Bose Best Answer selected by Community Manager Andy_B

Hello,

 

Thank you for your post and welcome to the Bose Community.

 

I'm sorry that you are experiencing this cosmetic issue with your headphones. We are unable to facilitate service options through the Bose Community and therefore it would be best if you reach out to your local customer service in order to discuss this further.

 

Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'

 

Let me know if you have any further questions.

 

Warm regards,

Charlotte G 

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Re: Bose Soundlink II Wireless rubber peeling around headphones

Hi mcanu04@hotmail.com,

 

Appreciate the post. Can you provide a picture so we can get a better idea? If it seems simple enough but otherwise we strongly recommend the assistance from Bose Support to help with that. 

Here's the link for contact info in case you need it. 

 

Mohsin

dwwojcik
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Jul 26, 2017

Re: Bose Soundlink II Wireless rubber peeling around headphones

By the sound of it mcanu04 is having the same problem I am.  This is what it looks like:

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Re: Bose Soundlink II Wireless rubber peeling around headphones

dwwojcik

 

Very sorry to hear about that. We will DM you to assist.

 

 

Tony

 

mcanu04@hotmail.com
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Re: Bose Soundlink II Wireless rubber peeling around headphones

Yup mine look exactly like this

mcanu04@hotmail.com
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Re: Bose Soundlink II Wireless rubber peeling around headphones

Thanks you Tony I look forward to hearing form you

jag185
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Jul 31, 2017

Re: Bose Soundlink II Wireless rubber peeling around headphones

Hey I'm having the same issue. Who do I need to contact?
Thanks
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Re: Bose Soundlink II Wireless rubber peeling around headphones

Jag

 

We do appreciate the post. The best thing would be for you to contact your local Bose support here. Click on your country, scroll down to " Contact Us"

 

 

Please come back and update us. We are here to help.

 

 

Tony

xxabduzxx
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Aug 16, 2017

Re: Bose Soundlink II Wireless rubber peeling around headphones

I am having the same problem the comfort or quality of sound is not impacted but it is concerning that after a year or so it's doing this which worries me for the future since most of my bose products last me more than 5 years
xxabduzxx
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Re: Bose Soundlink II Wireless rubber peeling around headphones

I think the heat is making the plastic expand