Bose Soundlink II headphones mic sound

[Andres06]

Hi, I live in Canada and just bought the Bose Soundlink 2 headphones. When I pair them with my PC and I go to a conference call, the sound quality decreases so much if I select to use the microphone on the headset. When I switch to the microphone in my PC the sound becomes normal again. I was wondering if this is normal.

Thanks

[Jeff_G]

Hello Andres06, 

Thanks for posting. 

The headphones, like others, utilize two Bluetooth profiles for use. A2DP is used for music streaming and offers higher quality audio, whereas, HSP/HFP is used for calls/microphone usage, offering lower audio quality and concentrates on audio frequencies where speech naturally occurs. When you switch back to the built-in microphone of the computer, A2DP kicks back in, hence the tonal difference.

This is completely normal behavior. 😊

Thanks.