transhan08@gmail.com
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Oct 4, 2020

Bose qc35 ii cracked

I just had my qc35 ii for a week and the ear cap where the power switch is cracked.

EF173D00-A8B8-4846-99E6-6EE6D73957F3.jpeg

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Morlock
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Dec 4, 2016

Re: Bose qc35 ii cracked

I can't see any crack in that picture.  Are you talking about the horizontal line above the switch, because that's on all of them (you'll notice it's a slightly different material above the line).

 

If it's just the picture doesn't show it, then best to contact your local support directly (link at the bottom of the page).  They will determine whether it's a manufacturer fault and covered by warranty or whether it may have been dropped/misused and give you options for that too.