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jdmech
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Jun 25, 2018

Broken inner parts - SoundLink® on-ear Bluetooth® headphones

Hi - 

I seem to have broken the blue plastic inner piece that the ear cushion locks on to.

Can someone tell me where I can find some factory replacement parts? I don't want to have to 3D Print one. Thank you!!

 

(SoundLink® on-ear Bluetooth® headphones)

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jdmech
Quiet Contributor
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Jun 25, 2018

Re: Broken inner parts - SoundLink® on-ear Bluetooth® headphones

UPDATE: I think I need the whole R side speaker - Are there parts available to repair my phones?

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Moderator

Re: Broken inner parts - SoundLink® on-ear Bluetooth® headphones

Hello jdmech, 

 

Thanks for reaching out today. 

 

Sorry to hear you have broken your headphones. We do not make spare parts for our headphones. You will need to look into the warranty options for your headphones to get them replaced. 

 

The best option here would be to reach out to your local customer support center and explore the service options for your headset. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there. 

 

Kind Regards, 

Vicky W - Community Support 

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