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Apr 29, 2020

Can't Connect Hearphone to Macbook

I'm trying to connect my Bose HearPhones with my MacBook Pro. The Bluetooth Menu does not show the HearPhones nor is there a "+" to add it.


Help please...


Re: Can't Connect Hearphone to Macbook

Hello Artiekamiya, 


Thanks for posting and welcome to the Bose Community. Sorry to hear that you are having some connection issues with your Hearphones. 


Can you please let me know if you are able to connect them to any devices at all? I would also like to know if you are placing the Hearphones into pairing mode when attempting to pair them? To do this simply press and hold the Power/Bluetooth button until you hear “Ready to pair". 


We look forward to hearing back from you with the result of these steps. 

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