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Re: Cannot hear calls on 700 NC on Surface Book 2 with Microsoft Teams Calls
07-18-2019
05:48 PM
Message 31 of 161
+1 to Bjork post
There is definitely a compatibility issue with Surface book 2. I can confirm following facts that I experienced during my short usage
1) Youtube/Web audio works fine
2) Bluetooth microphone works in teams
3) Bluetooth audio/speaker doesn't work. It only worked once for me till date.
4) Unpairing/Rebooting doesn't help.
5) when wired, audio/speaker works but microphone used is from laptop
6) I have Bose Soundsport and it works flawlessly with Teams on Surface book 2
I would like to reiterate Bjork's comments
"What I like is for Bose support staff to test this themself and confirm/deny whether there is a known issue with Surface devices and the Bose NC 700 so that I can return the product within the return window"